The conditions below are set by the local rental companies supplying the cars. A few of them, particularly the rules on roads and on driving outside the country, affect whether your insurance is valid, so they are worth reading before you book.
The terms in full
- The minimum chargeable rental period is 24 hours. It means that if you rent a car for a few hours, you will be charged for a full day. For example, if you need a car from Monday morning to Tuesday afternoon, you will be charged for two full days.
- If you want to extend your rental period, you must inform the rental agent in advance.
- You must return your rental car with the same level of fuel you picked it up with. If the level of fuel is lower, you pay the difference at the rates of car rental company. If the level of fuel is higher, you are not compensated for the difference.
- If the car is returned so dirty that it hinders its inspection, the car will be washed at the customer's expense.
- Standard insurance does not cover damages to wheels, undercarriage, windscreen, and interior of the car.
- In case of an insured event, you must immediately notify the rental agent and receive a police report, except as otherwise agreed with the agent. Failure to fulfil these conditions will cancel the insurance issued for the car and make you fully responsible.
- The insurance is invalid in the event of deliberate damage to the car caused by intentional vandalism or neglect.
- Rental cars are allowed to travel only on paved public roads.
- Driving a rental car across the country borders is not allowed.
- You should confirm the possibility of driving out of province at the booking stage, as prices and conditions may vary depending on the rental company's policy. Contact us before you book and we will check it for you.
- The contact phone number with the correct country code provided at the time of booking must be available throughout the car rental period and on the day before pick-up. We do not accept any service quality claims, if it was impossible to contact the renter by mobile phone or messengers (Viber / WhatsApp / Telegram).
- The payment for fuel, parking, fines, and toll roads is the responsibility of the renter.
- The driver's minimum age and driving experience are listed on each car's page. These requirements may vary even for similar models. The rental agent has the right to refuse to provide the service at any time if the driver's age and/or driving experience does not meet the requirements for a particular car. Please use the filters to find cars that match your criteria.
- To rent a car, you must have a valid national driver's license with details duplicated in Latin script. The expiry date on the license must be no earlier than the end date of the rental period. Copies or electronic licenses are not accepted. If your driver's license is only valid in the country of issuance, we strongly recommend including an International Driving Permit (IDP) in your documents and providing it upon request.
- Renting a car may require a mandatory physical embossed credit card in the name of the main driver. If a credit card is required, ensure that you have it with you when picking up the car. In some cases, rental companies may accept debit cards, which will also be specified during booking and in your voucher. The debit card must also be a physical, personalized card with embossed details and issued in the name of the main driver. Ensure that you have the card with you when picking up the car.
- Only small pets may travel in rented cars and should be kept in their travel carriers at all times.
Anything else
The price, deposit, insurance levels and any delivery charge are set per vehicle and shown on that car's page before you confirm. If anything here is unclear, or you want a point checked against the car you have in mind, write to info@omancarrental.com and we will come back to you.